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Services |
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| About |
Here at ElusiveStyle.com.au you get your in-store experience on-line. Just contact us at any-time, free by using the website or by phone. We will answer your questions honestly and openly and to the best of our knowledge.
Sylvia, Norma, Sue and Donna would love to hear from you at any time with your comments, suggestions or to help in any way.
Outfit Fitout! Have an outfit you need accessorising for that special occasion - email or mms the dress and let us recomemend your accessories - we are racing day specialists with years of experience!
Can't find it here - tell us your favourite brands and we will do the running around and try to stock YOUR favourite.
We offer you a 100% guarantee. The bag or item you purchase is what your will receive. A fool proof and honest guarantee.
Find something out of reach, we have old fashioned Lay-by terms for you. We offer Layby terms of 6 weeks with 20% deposit. All terms and conditions will be sent to you including receipts. Something for you to hold onto.
Subscribe to the mailing list and receive 10% discounts when you log in. A valid email address will be verified prior to discounts being issued.
Want it now and can't wait but can't get to the shop, we can courier your item or express post for overnight delivery for the actual cost of shipping only. Nothing is too much hassle and we want to solve your shopping dilema's for you.
You are also ALWAYS welcome at the shop and meet us in person or pick up your purchases.
From true shopaholics, we welcome and tust you will enjoy your experience with us.
Puchasing a gift, use our beautiful gift cards or buy a bag and we will send giftwrapped with a card advising they can exchange if it is not 'just right'.
Old fashioned service in a truly modern way.
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| General Terms and Conditions |
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Common Trade Practice and Acts and Laws where a purchase takes
place shall be followed by both the customers and the distributors. Typically this means that the laws at the
buyer's own location shall govern should a dispute on the the purchase occur.
In this regard, online shopping makes no difference to buying from a street
shop near you. As eCommerce gains its popularity, governments and banks all have
well-defined rules on consumer protections. A vast majority of online shoppers get their money back from the banks
after disputing their purchases. |
| As a guidance, following is a list of terms and conditions that are
standard practice in the industry. Each participating distributor might have slight variations on some product categories.
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- Accuracy:
All information in this site is provided to our best ability or maintained by participating vendors.
However, in case of error Customer shall indemnify and hold harmless
against any and all claims, demands, actions, suits,
losses, liabilities, damages, costs, and expenses, including
without limitation reasonable attorneys' fees, costs and
expenses relating to your use of our services.
- Price:
Due to the dynamic nature of the market and our services,
prices are subject to change with out prior notice.
In case of significant discrepancies between the posted and then the current prices,
requires the respective vendors to inform Customer prior to
processing the charges.
- Return: To the extent governed
by laws, return of merchandise where the item has a defect or
manufacturing fault will be sent back to the manufacturer for
repair of replacement. Bags will be considered by our suppliers
if they have been purchased in the last 3 months or as part of
the current season stock. It is the manufacturer's discretion
whether they repair or replace the bag. Certain
merchandise may not be returnable, to the extent permitted
by laws.
- Damage: In case of damages,
Please make damage claims directly to the carrier for
merchandise shipped by a common carrier.
- Payment: Payments will be
settled between Customer and the vendors who supply the
merchandise. Return checks are subject to extra service
charges by banks. Dishonored checks may be subject to
penalty by laws and all other related collection cost,
including attorney fees.
- Warranty:
Warranties vary from product to product, and from vendor to vendor.
Please refer to relevant laws governing this aspect for the minimum
requirement on individual product. All products are supplied with a
warranty from the manufacturer. Your warranty is with the manufacturer
and not ElusiveStyle.com.au. We will take every effort in ensuring
your warranty is enacted.
- Lay By:
We offer 6 week lay by terms with a minimum deposit of 20% of the total
purchase amount. Our terms and conditions are spelt out and strictly followed.
All monies must be paid prior to any item being sent.
1. Cancellation by the customer will incur a cancellation fee of
20% of the total purchase amount.
2. The customer may cancel the lay-by if the goods are delivered damaged
or as set out in clause 89 (03) of the fair trading act 1999.
3. Failure to collect or finalise the lay-by within the 6 week trading
term will be a breach of the lay-by agreement. ElusiveStyle.com.au will cancel
the layby after giving the customer 14 days written notice to the last
known address.
4. If the customer has not collected or finalised the lay-by within
the 14 days the customer will forfeit the goods and incur a cancellation fee and
the remaining sum will be reimbursed to the customer upon request.
5. If ElusiveStyle.com.au cancels the lay-by other than for breach of the
above conditions then all monies will be returned to the custoer without a
cancellation fee being incurred.
6. You must make a minimum of 1 payment every 2 weeks to be deposited
directly into Elusive Style bank account quoting membership and layby number.
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In case of dispute, will take every measure possible to protect the
integrity of its
trading platform services and to ensure the appropriate governing laws are
obeyed by all parties. This includes termination of our
services to any law-breaching parties.
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| Returns Authorization Request
Form |
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| Our Privacy Policy |
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At , we enforce the highest standard to protect your privacy while shopping with us.
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All your sensitive private
information, including password, bank / credit card details
etc. is transmitted over the Internet via 128 bit SSL
encryption. No sensitive information will ever be sent via
email. This ensures that no data can be intercepted on the
way to and from our server.
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All your sensitive private
information, including password, bank / credit card details
etc. is stored under industrial strength Triple-DES
encryption. This ensures no body can hack in to
the database and use that information.
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Your password will not be revealed
even if you forgot and requested the login information be
sent via email. We will send you a temporary one instead.
Your bank / credit card details will not be revealed to even
yourself though you can update the information on your
account.
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Only the distributor(s) from whom you
buy the products will have access to your payment
information over an SSL protected connection to our server.
Every participating vendor is required to follow strict
commercial laws in handling the information.
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All relevant privacy laws are
strictly followed. In particular, none of your personal data
will ever be used outside the scope of the commercial
operation of our business.
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No promotion emails will be sent
to you unless you opted for it. You can opt out at any time by updating your account information. Opting out of or providing a non working email address will automatically disallow you for membership discounts regardless of current status.
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